I'll Stand Alone

really. i fell back to sleep this morning for an hour. and boy did it feel good. except now i'm all off track and haven't a clue as to what i'm doing. the weather is back up. today 77 and tomorrow 88. i feel a heat rush already but it's breezy so that's nice. the gators are all out. there are very itty bitty ones and some monsters. i can't go out back and have not since the last post about them. we can watch from our lanai and that's it. although i think nothing will happen, Bryan gets very upset when i do not listen, so i have to respect. my daughters went wandering on their bikes yesterday and know not to go past the corner. except they think they can do whatever they please and i had to go looking for them. caught them down in the palm trees picking the leaves in the parking lot right near where the gators lay in the grass. not to mention anyone could pull up, grab them and flee. i was fuming but now they can't go out of my sight. and a gator could chomp miss hannah beans down in one gulp and m wouldn't know what the hell to do. so that's enough of that.

the weekend was a bit crazy. went to the outlet mall to grab some shoes for the girls and the sneakers i was going to get for hannah had some glue stains or something on them. we waited in line for 15 minutes while the lady was on the phone taking care of the customers in front of us. we waited patiently. she finally called another worker up to try to ring us out and when i asked for a measly 10% off of their defected sneakers, they refused to give it to me and i said well then who's the manager because normally when they don't have another pair in stock, they have no problems giving 10% off. she still refused and she was still on the phone, turned to me and said she would send them back (which i doubt. they would have put them back on the shelf until they sold) but she was fierce and mean about it. i said calmly that these were the last ones in her size and she needed them today. she yells, "There's a Reebok right down the way." WOW really lady. I asked for her name and she refused. At this point her facial expressions and rude tone with me was fine, I just wanted to instigate her now. The manager ringing me out was trying to explain herself and i was trying to explain how re-dick she was being. The lady on the phone turns to me and YELLS, "I WANT HER OUT, GET OUT. I'M CALLING SECURITY." i LAUGH. okay...call security on me for asking for your managers name. what a fool. security comes and i tell him calmly that she is very disrespectful to her customers and that i will leave as soon as she gives me her name and a managers number. she still refused but the other lady gave me her name and i left laughing. because this lady was being so arrogant-{mind you, bryan had left the store with the girls before it got out of control} While he spoke to the security guys {which btw, were two scroungy dudes right out of high school} I was standing there in Awe! How dare she act like that to me for asking for her name and a number.

It was not about the 10% discount. But i wasn't buying sneakers with glue stains on them and was just really disappointed at how people treat their customers. it's not something new either. it's been happening for a very long time now and even managers don't care any more. it's really sad that the economy has come to this. it's just really miserable and although i kept my cool and remained respectful, i wanted to reach over the counter and pull her hair out of her head and say, "listen bitch...don't think for one minute you can talk to me that way and give me dirty looks because you are behind a counter, i'll tear you to pieces." BUT the fact that i could not do that {not that i really wanted to because i'm not that kind of person} but just because no one, not even the security guards had my back felt horrible. when no one stands beside you, it doesn't feel nice. we then left and bought nothing at the outlet mall. in fact, i don't think we will give them any of our business again. we went shopping at sams and did our usual and then hannah and i headed to target...and guess what.....

we spent hours there looking for the perfect shoes for her....we then get to the register and the guy in front of me was requesting a price on a box of tassimo coffee that said, "Not for Re-sale," on it. As he waited and the manager did a price check, she called over the walky talky thing to the cashier and told her it was $9.95. She told the man the price and he proceeded to ask where she pulled that price from because it's a not for re-sale item. They couldn't give him an answer, so I looked up to him and said it happens all the time in here. They misplace things and overcharge you and won't honor the price that it was under because their store is sloppy and they don't care about making the customer happy anymore. He said he knew and this was outrageous and really, {it's not even about the pettiness of the problem} it's about the managers and workers acting like they don't have to have good customer service anymore. But at the end of the day, if no one has my back because they are too scared to speak up for who's right-{there were about 10 people standing in line at the shoe store} and not one of them said anything, they were all too scared to stand up for someone-I'll stand alone. And then when I see someone at the store struggling with a cashier/manager, I'll stand up for him because I'm not afraid to.